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Admin Tools

#24303 How to disable geoblocking without access to Joomla Administrator

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Saturday, 27 February 2016 17:20 CST

user79254
Joomla is down. Can't access backend. But need to open up Bulgaria IP addresses so Support team can access the site. How do I do that? Are the blocked GEO IP ranges in a DB somewhere? In a file? I can access files via FTP and DB via phpmyadmin, just can't access webpages.

tampe125
Akeeba Staff
Hello Keith,

the easiest and fastest way to gain access to your site is to manually disable Admin Tools plugin.
In this way no extra check on the IP is performed and you'll be able to get inside your site.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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