Support

Admin Tools

#24270 Admin Tools blocks update the JCKsuite

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Thursday, 25 February 2016 17:20 CST

Monday, 25 January 2016 08:41 CST

websystem
 Hi,

I would like to update my JCKsuite but AdminTools block update.
He says

Admin Tools has detected that a third party software is trying to modify its settings. This may lead to degradation of your site's security and your site getting hacked. Admin Tools has prevented this action to protect you.

I can edit articles, I added a exeption to .htaccess but update don't work. AdminTools blocks tmp/.../install.php

Can I do something to do it? I would like to not turnoff AdminTolls even for a moment.

Best Regards

Monday, 25 January 2016 09:43 CST

tampe125
Hello Miroslaw,

it seems that the JCKsuite is trying to load Admin Tools files and use them to change some settings.
As you can easily image, this is pretty error prone, that's why we added such warning.

You should contact the developers of JCKsuite and ask them more details (and stop using Admin Tools classes outside Admin Tools component)

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 January 2016 01:37 CST

websystem
Hi,

so what editor You recommend? Only embeded in JOOMLA?

Tuesday, 26 January 2016 01:44 CST

tampe125
Personally I use JCE (Joomla Content Editor)

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 January 2016 01:53 CST

websystem
Joomla Content Editor do not require any exeption or something?

Tuesday, 26 January 2016 02:55 CST

tampe125
As far as I know, no.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 25 February 2016 17:20 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-02-25 17:20 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!