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Admin Tools

#24014 2 calendars both upsetting Admin Tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Friday, 22 January 2016 17:20 CST

trogladyte
 I have installed both JEM (http://www.joomlaeventmanager.net/) and Event Booking (http://joomdonation.com/joomla-extensions/events-booking-joomla-events-registration.html on this one site - www.ckdev.info/atonement. As an aside, I have Events Booking installed on another site with Admin Tools (Admin Tools goes on EVERY site!) and they co-exist without issue.

However, on this new site, I am getting continual blocking while working in the calendar - front or back-end. I added both of them to the WAF Exceptions area but this made no difference (added using com_<component name>). Moved plugin System - SEF to before plugin System - Admin Tools as per https://www.akeebabackup.com/documentation/admin-tools/wafexceptions.html. Still blocked every time.

Even just advancing to the next month or going back to a previous one IMMEDIATELY results in blacklisting - URL is like - http://www.ckdev.info/atonement/calendar/all-events/calendar?yearID=2015&monthID=10

I've never experienced such an aggressive problem with Admin Tools and anything - it's normally so bulletproof. Right now the site is almost unusable though. I'm just not knowledgeable enough to understand what is triggering Admin Tools.

dlb
You need to trigger the error with the calendar, then immediately go to Admin Tools and check the Security Exceptions Log. The cause of the error should be the top item in the list. Please copy and paste that information here so we can see what is causing the problem.

You will need to do the same thing from the back end and from the front end. My guess is that we will need separate exceptions for each to make everything work.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

trogladyte
Now I feel dumb! I assumed it was the calendars as it blocking me as I was doing stuff on the calendars. Should have known better when it happened on the 2nd one...

Turns out that it was jRealtime Analytics triggering ATOOLS_LBL_REASON_XSSSHIELD. Sorry for not thinking to check that before. Will write to the devs and let them know.

Merry Christmas.

dlb
I'm glad you got it figured out!

Merry Christmas!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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