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Admin Tools

#23918 Cannot setup additional super user after installing admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 15 January 2016 17:20 CST

akcreation
Hi there, I need to setup a developer with super user access to my Joomla back end, however since installing admin tools, I no longer have the ability to setup additional super users.
When I try to do this I just get the following error message:

"An error has occurred.
403 Access Denied"

I cannot see any settings on Admin Tools which allows / disallows setting up additional super users, I can only see a setting which denies access to login via the front end, but I have this set to 'no' anyway.

Please can you advise how to fix this

Many thanks,
Keith

tampe125
Akeeba Staff
Hello,

please check the WAF configuration page, most likely you have checked the option Disable editing backend users' properties

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

akcreation
Hi Davide,

Thank you so much, that has fixed the problem :)

Best Regards,

Keith

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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