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#23633 can't create new superuser

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by on Thursday, 03 December 2015 17:20 CST

maffeaffe
 Hi, I wan't to add an extra superuser and try to set the setting WAF to no.

But still can't add an extra superuser.

dlb
If you are setting "Disable editing backend users' properties" to "No" that is exactly the right thing to do. If you still can not add a Super User, you have a cache problem. Clear your browser cache, if that does not help, you have a site level cache provided by your host that you need to clear. You would have to contact your host about how to do that. If you wait a while, the cache will clear on its own.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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