Support

Admin Tools

#23599 Admin tools not in component list

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 29 November 2015 17:20 CST

JR
 Hi,

I just installed admin tools but it is not showing up in the component list. Akeeba backup is visible.
Tried it also on other site on the same server and there it works fine.

Any idea?

Regards,
Raoul

tampe125
Akeeba Staff
Hello Raoul,

please try to install Admin Tools twice in a row without uninstalling it. Sometimes Joomla messes up with the admin menu entries, but we added some workarounds during the installation phase.
That should do the trick.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

JR
Did the trick! Thnx. By the way there is a annoying bug on the akeeba website with the cookie control in chrome on the mac. It keeps poping up in the footer also if you press ok, got it!

tampe125
Akeeba Staff
Are you using the private mode to surf?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

JR
I think not. Where to look? Don't see anything of that in preferences?

tampe125
Akeeba Staff
I meant the incognito mode on your browser.
Anyway, thank for reporting it, we will take a look at it

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!