Support

Admin Tools

#23433 Clear to empty exceptions log?

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Wednesday, 11 November 2015 17:20 CST

Saturday, 10 October 2015 07:28 CDT

Ch3vr0n
I couldn't find an answer to this particular question in the doc. 2 persistant hacker wannabe's just triggered a site IP blacklist. So all things good on that part. I just have a simple question now.

Now that those IP's have been blacklisted, is it ok to clear the "security exceptions",  "auto IP ban management" and "auto IP ban history"? If i clear those, will the IP bans stick?

Thats all i really want/need to know.

Monday, 12 October 2015 01:34 CDT

tampe125
Hello Wim,

if you manually added the the IP to the blacklist, you can safely remove all the security exceptions from your log; they are used only to automatically block attackers.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 12 October 2015 04:35 CDT

Ch3vr0n
No, they were added automatically. Eg: xx.xx.xx.xx IP blacklisted after 3 automatic IP bans. I'm guessing they can be cleared since the IP was blacklisted, I just want to make sure.

Monday, 12 October 2015 04:39 CDT

tampe125
Yes, you can do that.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 12 October 2015 08:50 CDT

Ch3vr0n
Great, that's all i needed to know. Case closed :)

Monday, 12 October 2015 09:08 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 11 November 2015 17:20 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-11-11 17:20 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!