Support

Admin Tools

#22112 Blocking a static IP

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Sunday, 22 March 2015 18:20 CDT

Thursday, 19 February 2015 13:52 CST

intown
 Seeking information/knowledge about why I cannot block a specific IP address.
Entered a static IP for a company that has a tab open in Chome on a Mac that has repeatedly visited and parked on my website for the past week. I tested another static IP from a friend and Joomla was able to block him and work as it should...this one IP address I am not able to block at all.
Any insight as to why we are not able to block this one company would be greatly appreciated.
Thanks

Friday, 20 February 2015 01:54 CST

tampe125
Hello Steven,

how did you block that IP?
Did you add it to the blacklist? If so, is the option Disallow site access to IPs in Blacklist inside WAF configuration enabled?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 22 March 2015 18:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-03-22 18:20 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!