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#22031 Unsure of which option is blocking me from updating ALL components

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by tampe125 on Friday, 06 February 2015 09:23 CST

Friday, 06 February 2015 08:14 CST

[email protected]
 Regardless of any component I try to update I receive an error:

Warning

JFolder::create: Could not create directoryPath: /hermes/bosoraweb119/b2311

Warning: Failed to move file!
Error

There was an error uploading this file to the server.

I went through the Admin Tools settings, but can't figure out the culprit.

Thanks for your help

Friday, 06 February 2015 08:26 CST

tampe125
Hello Kurt,

the culprit is not Admin Tools, but your server file permissions.
Please enable the FTP layer in Joomla Global configuration and try again.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 06 February 2015 08:52 CST

[email protected]
I attempted to do as you said... enable the FTP layer and received "An error has occurred.

0 Could not write to the configuration file

Return to Control Panel"
I then ran the "Fix Permissions" Tool in Admin Tools, which fixed that problem, but while attempting to install the latest Akeeba Backup from a local file I received:




Warning

JFTP: :mkdir: Bad response

JFTP: :chmod: Bad response

JFTP: :store: Bad response

Warning: Failed to move file!
Error

There was an error uploading this file to the server.


Path does not have a valid package.

Any suggestions?

Friday, 06 February 2015 09:23 CST

tampe125
You have to contact your host and ask for help. Usually enabling the FTP layer fixes the issue, but it seems that the situation is pretty more complicated.
Sadly we can't do anything, since it's an hosting issue

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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