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Admin Tools

#21624 403 error cannot manage SuperAdmin rights and username...

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by dlb on Wednesday, 03 December 2014 08:42 CST

CominCanopia
 Hi,
My probleme is :
I can't manage users (username, password, and rights) because when i edit this value as SuperAdmin, I've got a 403 error.

I read :
- tickets # 11536, #11235,
- The "Undoing the changes made by AT" article
- The "Can not create or edit manager...403 error" troubleshooter

I can't find the "Disable editing backend user's properties" option on WAF configuration and so, I can't resolve the problem.

Nb:
- the website has 2 SuperAdmin accounts
- on SuperAdmin ID option, i can read the alert message "JUser::_load : impossible de charger l'utilisateur ayant l'ID 42" (sorry, in french)

Thanks for your help

dlb
You are not seeing all of the options for Admin Tools. This is caused by a bug in the French translation. It will be fixed with an update next week. Until then, you can:
  1. Switch to English, or
  2. Go into Options for Admin Tools and on the Back-end tab set "Long Configure WAF page" to Yes


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

CominCanopia
Thank you. It's ok with your 2nd option. I'm also waiting for the next version.

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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