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#21583 site went down, but day after upgrading admintools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
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Latest post by johnniek2 on Saturday, 29 November 2014 08:32 CST

Saturday, 29 November 2014 00:37 CST

johnniek2
 I am getting this mesage instead of my website:
Warning: uasort() expects parameter 2 to be a valid callback, no array or string given in /home/johnnie/public_html/plugins/system/admintools/admintools/main.php on line 377

Fatal error: Uncaught exception 'InvalidArgumentException' with message 'Identifier "template" is not defined.' in /home/johnnie/public_html/templates/yoo_nano3/warp/src/Warp/Warp.php:68 Stack trace: #0 /home/johnnie/public_html/templates/yoo_nano3/error.php(27): Warp\Warp->offsetGet('template') #1 /home/johnnie/public_html/libraries/joomla/document/error/error.php(135): require_once('/home/johnnie/p...') #2 /home/johnnie/public_html/libraries/joomla/document/error/error.php(107): JDocumentError->_loadTemplate('/home/johnnie/p...', 'error.php') #3 /home/johnnie/public_html/libraries/legacy/error/error.php(791): JDocumentError->render(false, Array) #4 /home/johnnie/public_html/plugins/system/redirect/redirect.php(134): JError::customErrorPage(Object(InvalidArgumentException)) #5 [internal function]: PlgSystemRedirect::handleError(Object(InvalidArgumentException)) #6 {main} thrown in /home/johnnie/public_html/templates/yoo_nano3/warp/src/Warp/Warp.php on line 68

is it admintools related?

Saturday, 29 November 2014 01:50 CST

tampe125
Hello Johnnie,

Admin Tools is throwing a warning, but that's not a big deal, the real error is thrown by your template.
Can you please try to disable Admin Tools plugin? Do you still have the same error?

P.s. The warning you are receiving it's quite strange, can you please try to reinstall Admin Tools? I suspect Joomla forgot to copy some files...

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 29 November 2014 01:57 CST

johnniek2
I have contacted my hosting provider and they told me to update the plugin :-)

Saturday, 29 November 2014 02:07 CST

nicholas
The Fatal Error you get is a well-known bug in Warp and Gantry templates. It is trivial for an actual PHP developer who understands how Joomla! works to fix that in those frameworks. Unfortunately, these template companies do not seem to employ any real PHP developers, but I digress.

The easy workaround is exactly what Davide told you: reinstall Admin Tools because Joomla! forgot to copy some files. The easy method is:
- Delete the plugins/system/admintools directory using FTP or your host's control panel
- Log in to the back-end of your site
- Go to Extensions, Extensions Manager and install the Admin Tools Professional 3.3.1 ZIP file twice in a row, without uninstalling Admin Tools at any point before or in between.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 29 November 2014 02:23 CST

johnniek2
got it thanks... will do so

FYI (if it helps) when I asked the hosting company what they did to make it work again,
they said they renamed ADMINTOOLS FOLDER cleared page cache and template cache, and renamed the folder back to original

Saturday, 29 November 2014 07:55 CST

tampe125
Ok, thank you for your feedback.
So I can consider this issue and close the ticket?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 29 November 2014 08:32 CST

johnniek2
yes of course

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