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Admin Tools

#21503 Can't access admin tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by nicholas on Friday, 21 November 2014 01:23 CST

Thursday, 20 November 2014 16:25 CST

user69607
 Hi

Don't know which version of admin toolas as i can't get in... i get this error when i try to use the component:

403 - An error has occurred.
Access forbidden

Please let me know what i need to do. I have superadmin access.

Friday, 21 November 2014 01:23 CST

nicholas
Please note that this issue is not actually related to Admin Tools. It's a Joomla! access control issue. We can only offer limited support, to the extent of explaining which part of Joomla! is involved.

First let me remind you that this cannot happen if you are logged in as a Super User (not a plain Administrator). Please log in as a Super User and you will have access to Admin Tools. Then you can click on the Options button in the toolbar, click on the Permissions tab and control who can access the component. The Options button and the Permissions tab inside it are rendered by Joomla! itself and, as you can see, this is a common feature of all Joomla! components, both those included with Joomla! itself and components written by third party developers. This feature is an integral part of Joomla!'s ACL (access control) system.

If you are already logged in a Super User and you get this error message you have broken something regarding the Joomla! ACL (access control) on your site. Unfortunately, we cannot provide generic Joomla! support and we'll have to refer you to http://forum.joomla.org for any issues regarding Joomla! itself. What you are looking for is the Access Control List (ACL) in Joomla! 2.5 category.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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