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Admin Tools

#21494 Installed Admin Tools and Backup Does Not display

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Wednesday, 19 November 2014 22:50 CST

Wednesday, 19 November 2014 19:47 CST

muddauber
Both tools and backkup show up in the extension upgrade listing, but do NOT appear
in the Admin Toolbar. I have done the manual install on several versions, but neither appear
in my admin toolbar.

Installing shows that that
Akeeba Backup Pro - Full Joomla! site backup solution, Professional Edition
Akeeba Backup
Welcome to Akeeba Backup!

But it does not appear

They are listed in the Extension Manager: Update:
Admin Tools Professional Update Component 3.3.1
akeebapro Update Component 3.6.5

Wednesday, 19 November 2014 19:58 CST

muddauber
I apologize for submitting the ticket. I was going thru the process of uninstalling the components to follow your Troubleshooting Guide and found the 2 extensions were DISABLED.

I have not recollection of doing that, as I had no reason whatsoever to disable them.

Anyway, they are now appearing and I will proceed with my backup and admin duties.

CLOSE TICKET

Wednesday, 19 November 2014 21:07 CST

muddauber
Could the components have been disabled when I tried to install them with a lower version of PHP installed at the time?
Edited by muddauber on 2014-11-19 21:10 CST

Wednesday, 19 November 2014 22:50 CST

dlb
No, if your PHP version does not support the version you are installing, you should get an error message during (before) installation.


Dale L. Brackin
Support Specialist


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