Support

Admin Tools

#20862 RSform Upload Blocked?

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Thursday, 04 September 2014 22:59 CDT

[email protected]
 Hello,

I think Admin Tools may be blocking RSforms from uploading files. When I fill out my RSform to test I get a Warning: Failed to move file! error.

Is there a way to unblock RsForms to see if that is the issue?

In the Security Exceptions Log is shows my IP and the reason is Admin Query String.

Thanks,
john

dlb
If you disable the plugin System - Admin Tools you will disable the Web Application Firewall. It will not disable an .htaccess file made with .htaccess Maker. You would have to manually restore the default Joomla! .htaccess file to disable the changes there.

If one of those cures the problem, then we need to look for which file needs to be set up as an exception.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!