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Admin Tools

#20773 After adding PW protect I get redirected to the front of the site with a 404

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by sandstorm871 on Friday, 22 August 2014 06:34 CDT

Thursday, 21 August 2014 18:03 CDT

sandstorm871
Im not a Newb & use Admin tools in every site I create and most of them are now on siteground servers now too - as is the one I am having trouble with here - uktogether .co.uk

Upon setting up the password protect for this site I am immediately redirected to a 404 page.
I then have to remove the .htacess & .htpswd files from admin folder to get back in to the admin screen.

I have uninstalled admintools, reinstalled it & tried again but I get the same issue.
Also tried with different password/username combinations.

This is a new site, that I just moved from a test server (using akeeba backup) a few hours ago. It is also hosted in a Siteground VPS server, where I have many other Joomla sites and all thes are running Admintools pro, with password protection.
It was also actually moved from within the same siteground VPS server

Does this sound like anything you guys may have come across before & have any help/advice for things I could try?

Many Thanks,
Andy
Edited by sandstorm871 on 2014-08-21 18:10 CDT

Friday, 22 August 2014 00:59 CDT

nicholas
I know what you mean. It seems that SiteGround doesn't allow the folder password protection through Admin Tools. You can do that through SiteGround's cPanel, using the "Password Protect Directories" tool. The documentation of that feature can be found at http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/PasswordProtectDirectories

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 August 2014 05:56 CDT

sandstorm871
Hi Nic,
Thanks for your prompt reply

I have other Joomla 3.3.3 sites, using very similar components and set up - including pro versions of akeeba backup & akeeba admin tools within the exact same Siteground Cloud VPS server, just different WHM accounts (all same settings) & these others have the password protect set up via admin tools.

I'm happy to set it up via cPanel, but its just bugging me why its not working for this one site, in the same siteground VPS?

Andy

Friday, 22 August 2014 06:20 CDT

nicholas
I am not sure. In our VPS (we're also hosted on SiteGround now) we have the same issue. Unfortunately I didn't have time to investigate as last week I was on vacation and this week I had to deal with the security release of our backup software. I have it on my to-do list. If it's something we can do in Admin Tools rest assured that the next version will include all necessary changes.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 August 2014 06:34 CDT

sandstorm871
OK I'll set up via cPanel for this 1 site for now and check out next release of AT.
please let me know if there is anything I can test in my sites or siteground VPS.

Thanks

Andy

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