Support

 Hi,

I tried to update the geo-ip database by clicking on the button in den akeeba admin tool.
I recieved the following message:

Error opening database file (/mnt/web9/c0/41/53767041/htdocs/cms.my-domain-name.de/plugins/system/akgeoip/lib/../db/GeoLite2-Country.mmdb). Is this a valid MaxMind DB file?

I tried to disable the admin plugin by renaming the main.php to main-disable.php - it didn't work.
I tried to upload the latest and an older geolite database. I double checked upper und lower case writing etc. ... - still no access to my website.

what I'm wondering about:
lib/../db/

why is this /../ foldername showing up in the error message? I'm pretty much shure there is a misconfiguration somewhere and the plugins is looking for the database at the wrong place. But where is this configured?
Why can't I disable the admin plugins as you recommend in your documentation?

??? many questions, but maybe you can help me?!

thanks
flexi-admin

Renaming main.php does not disable the GeoIP plugin.

You can rename plugins/system/akgeoip/akgeoip.php via FTP to get the system back and then reinstall the plugin to fix the error.

I don't think the /../ is a problem, it is just the error message telling you that there was more to the path that wouldn't fit in the space allowed.

thanks for the quick response

it worked an I could fix everything.

You are welcome!