Admin Tools

#20401 Cannot proceed past Post-installation configuration

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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Admin Tools version

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Latest post by tampe125 on Friday, 11 July 2014 02:48 CDT

Monday, 30 June 2014 23:23 CDT

thenorthernoffice

I have 2 sites on Siteground with similar problems.

For one site I cannot proceed past the post installation for Back Up and Admin Tools.

For the other only Admin Tools is affected.

I have logged out, cleared cookies and tried other browsers and ISPs but on clicking the Apply/Accept button nothing happens.

Both sites have Siteground's PageSpeed and Memcache on.

However, this problem has only arisen on upgrading to the latest version

I have other Joomla sites on the same server and the problem is not occurring.

Tuesday, 01 July 2014 02:15 CDT

tampe125

Hello John,

most likely you have a Javascript error fired by another extension, usually a system plugin.
Please check your javascript console for any error and please post them here.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 11 July 2014 02:21 CDT

thenorthernoffice

Hi Davide,

Sorry for the late reply ....

You were right on the button!

A admin plugin (Ajax Toggler) was causing the error.

Cheers!

John

Friday, 11 July 2014 02:48 CDT