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Admin Tools

#20359 URL-Protect Administrator

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by dlb on Wednesday, 25 June 2014 08:04 CDT

Tuesday, 24 June 2014 20:41 CDT

jdude
Have been using AdminTools Pro for some time with no problems whatsoever. Then today I decided to change my URL-Protect password and used a password with special characters. Now I can't log-in to my Administrator area. I know there is a work-around but so far I can't find it. Can you please help me with this issue.

Thank you,

Jim

Tuesday, 24 June 2014 22:48 CDT

dlb
Jim,

For future reference, it is under the Troubleshooter section of the documentation, at https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 25 June 2014 01:16 CDT

jdude
Dale,

Thanks. Problem is all fixed. I actually saw the article you referenced but I did not realize by disabling the firewall I could fix my problem, duh.

Jim

Wednesday, 25 June 2014 08:04 CDT

dlb
You are welcome! I'm glad you got it fixed.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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