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#20225 JLIB_INSTALLER_ERROR_DOWNLOAD_SERVER_CONNECT Package download failed: https://www.akeebabackup.com/component/ars/?view=download&id=2690&dlid=&dummy=my.zip

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Wednesday, 11 June 2014 02:45 CDT

Tuesday, 10 June 2014 22:56 CDT

kecker
 I made sure my Download ID is right already. Still get the following error when I try to uplevel Admin Tools Pro.

JLIB_INSTALLER_ERROR_DOWNLOAD_SERVER_CONNECT
Package download failed: https://www.akeebabackup.com/component/ars/?view=download&id=2690&dlid=&dummy=my.zip

Wednesday, 11 June 2014 00:42 CDT

nicholas
Please double check your Download ID. If you are unsure, please consult our instructions by logging in to our site and clicking on My, Instructions from the top menu, then click on the name of the component you want help with.

If this doesn't work for you you've hit a Joomla! issue :( In this case you can do a manual update by downloading the installation package for Admin Tools Professional 3.0.1 and installing it on your site without uninstalling your existing version. After all, that's exactly what Joomla! does when updating an extension.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 11 June 2014 01:01 CDT

kecker
This one is now resolved actually. I thought I only needed to correct the Download ID in the actual component I was upgrading. Once I did both it worked.

HOWEVER, you thought that this ticket was a duplicate of another I opened....it is NOT. #20226 is on a different site, and while it may be related it has a different error message. I did NOT open a duplicate ticket. Please re-open that one and respond.

Wednesday, 11 June 2014 02:45 CDT

nicholas
OK, I'm going to respond to your other ticket. You may close this one.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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