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#20213 Error when updating AT 3.0.1 on Joomla 2.5.20

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Latest post by nicholas on Tuesday, 10 June 2014 08:38 CDT

Tuesday, 10 June 2014 07:20 CDT

veganvoice
 Hi,

I am trying to update AT to 3.0.1, but get a 403 error. I read that this error could mean there is a communication problem with the host, however, I have multiple sites on my server and was able to update one of the Joomla 2.5.20 sites successfully.

Tuesday, 10 June 2014 07:38 CDT

veganvoice
I want to add that I saw someone else post this issue. I have confirmed with my host that TCP port is open.

I also read something about the ID changing due to password changes.

Does the download ID Change?

What is so weird is I was able to update one of my sites on the same error with no problems.
Edited by veganvoice on 2014-06-10 07:43 CDT

Tuesday, 10 June 2014 08:12 CDT

nicholas
Yes, it is the Download ID which changes after a password reset, new password set up or after a transparent password update after we do a major Joomla! update on our site (it has happened twice in the last year –  hopefully it won't be necessary again). Please follow our instructions to enter and apply the new Download ID to your sites where you have a problem updating the component.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 10 June 2014 08:14 CDT

veganvoice
OK I see my ID changed and I updated it and was able to apply the current update to 3.0.1.

Thanks so much.

Tuesday, 10 June 2014 08:38 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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