Support

Admin Tools

#20129 No fix permissions

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 22 May 2014 11:56 CDT

bob_sprague
 I have renewed my Admin Tool Pro subscription and installed the latest version, but I see no Fix Permissions option in it. I would like to use that. What should I do? Thanks.

(Contrary to the image, I have included my download ID in Options.)

Bob Sprague
Bob Sprague
Publisher, YourArlington.com
http://www.yourarlington.com/

nicholas
Akeeba Staff
Manager
Your web server reports that it is running on Windows. If this is really the case, please be advised that the Fix Permissions button never did anything at all on Windows servers because there is no such thing as permissions on Windows. Windows has ACLs (access control lists) which cannot be managed through PHP software since neither PHP offers such an interface nor would an unprivileged user account (the one under which your web server is running) be able to modify Windows file system ACLs: only an Administrator account can do that.

If you are certain you are not on a Windows server you will have to ask SiteGround for support. Please tell them that we are using the following code to check for Windows servers:
if (strtoupper(substr(PHP_OS, 0, 3)) !== 'WIN')

The PHP_OS constant must never begin with WIN on a Linux-powered server. The very reason for its existence is allowing developers to detect the underlying operating system, therefore it must never lie.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

bob_sprague
SiteGround support says: "We do not provide Windows Server hosting. All our servers are Linux based and the Fix Permissions button should work fine."

My question was why the permission was not showing up at all in the latest Admin Tools (as shown in the screen shot). I just checked again, and the two permissions button are *now* showing up. Go figure!

Thanks for your response.

Bob
Bob Sprague
Publisher, YourArlington.com
http://www.yourarlington.com/

nicholas
Akeeba Staff
Manager
Maybe a freak caching issue? That's the only thing I can think of.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!