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Admin Tools

#20114 Blank Page after update

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Wednesday, 21 May 2014 01:41 CDT

Tuesday, 20 May 2014 13:38 CDT

warrenm
After updating admin tools to the latest version, i get a blank page. I followed the instructions posted in "#20071 – Blank screen accessing Components: Admin Tools after upgrade to V3.0.0" and now i see the following error:

Fatal error: Class 'FOFModel' not found in /home/xxxxx/public_html/administrator/components/com_admintools/models/geoblock.php on line 13

Please let me know what you suggest

Tuesday, 20 May 2014 16:30 CDT

nicholas
You have a partial update. For some reason Joomla! "forgot" to copy some new files. It does happen sporadically. It is a known issue with Joomla! that I've spotted at least 4 years ago. It happens rarely and very erratically that it's been impossible to track down and patch. Even on an affected site the next time you try to install a component it usually works as intended, making it one bug nigh impossible to fix :(

There is, however, a way to work around it. Please disable Admin Tools per our instructions, then retry installing it without uninstalling it. If the problem persists please remove the following directories:
  • administrator/components/com_admintools
  • components/com_admintools
  • plugins/com_admintools
  • media/com_admintools

without trying to uninstall Admin Tools, then install Admin Tools 3.0.0 again.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 21 May 2014 00:19 CDT

warrenm
Thank you.. the re-install solved the problem.

Warren

Wednesday, 21 May 2014 01:41 CDT

nicholas
You're welcome, Warren!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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