Support

Admin Tools

#20102 .httaccess Maker in conflict with SecurImage

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by user8940 on Tuesday, 20 May 2014 18:40 CDT

user8940
 After clicking on "Save and create .htaccess" in .htaccess Maker page, SecureImage does not load image in the Contact Form of my site. I chose all default values, making no changes, in the security settings.

It seems that some of the settings are in conflict with SecureImage function.

Best regards,

Aleksandar

dlb
That is a fairly common problem. Please see the documentation here: https://www.akeebabackup.com/documentation/troubleshooter/athtaccessexceptions.html for information on how to resolve it.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user8940
What is practical difference between "Save without creating .htaccess" and "Save and create .htaccess". If I have already one .htaccess file, what happens with it when saving without creating .httacess and when creating .htaccess?

Best reagrds,

Aleksandar

dlb
If you have made changes to the .htaccess Maker settings, then "Save without making .htaccess" will simply save the changes without regenerating the .htaccess file.

When you create a new .htaccess file, the existing file is saved as htaccess.admintools as a backup.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user8940
I followed instructions from the referred documentation (https://www.akeebabackup.com/documentation/troubleshooter/athtaccessexceptions.html). I located two directories where there is a failure to load resource, and added these directories in the exception list.

I added the address of these directories both in the field "Allow direct access, including .php files, to these directories" and "Allow direct access, except .php files, to these directories", but there was no improvement. There is still a filure to load the recaptcha recource.

Best regards,

Aleksandar






dlb
Aleksandar,

It is probably a php file that is causing the problem, so you would need to add the exceptions in "Allow direct access, including .php files, to these directories".

You have your two problem directories added as exceptions there and regenerate the .htaccess file. If that doesn't fix it there must be some other file being blocked.

Are you using HostGator's cache service? I have never used it on my account, but the cache could cause your fix to not be recognized until the cache clears.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user8940
If there are some other file being blocked, it does not say in the Console (of Chrome browser). It repports only for the directories that I have made exception for.

I am not using HostGator cache service.

Best regards,

Aleksandar

nicholas
Akeeba Staff
Manager
Hello Aleksandar!

Can you please paste me a link to a page where the CAPTCHA image is shown? It will help me understand what is being blocked and give you the correct instructions.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8940
Hello,

Here is the link:

http://www.early-church.com/contact.html

Best regards,

Aleksandar

nicholas
Akeeba Staff
Manager
Please add
plugins/captcha/securimage/lib/show.php

in a new line inside the "Allow direct access to these files" area in Admin Tools' .htaccess Maker, then click on "Save & Create .htaccess".

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8940
Hello,

Thanks for your reply. It helped!

Now it works as expected. Thanks!

Best regards,

Aleksandar

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!