Admin Tools

#20016 Blocked Admin IP

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Latest post by dlb on Wednesday, 07 May 2014 15:17 CDT

Wednesday, 07 May 2014 13:58 CDT

user83167

I did all the things in https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html, including removing my IP from admin blacklist, and adding it to admin whitelist, but whenever I rename back to main.php, I get the "You are a spammer..." error.

Thanks.

Wednesday, 07 May 2014 14:08 CDT

dlb

You must clear your IP address from the Exceptions Log file, otherwise you will just get blocked again. The whitelist will keep you from going on the exceptions list, but it is the exceptions list that gets you banned. If you don't clear the log, the whitelist never kicks in and you get autobanned again.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 07 May 2014 14:38 CDT

user83167

Thanks, I figured it out. It turns out that support document is wrong.

I had cleared the exceptions list, as well as adding to the whitelist and removing from the admin blacklist.

But renaming "main.php" did not work. I had to rename "pro.php".

Edited by user83167 on 2014-05-07 14:40 CDT

Wednesday, 07 May 2014 15:17 CDT

dlb

I'm glad you figured it out.