Support

Admin Tools

#19957 Could not upload README.txt

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Friday, 02 May 2014 02:17 CDT

user36653
I read this first: #11473 – ERROR: Could not upload README.txt as I got the same error.

When I tried to update Joomla from 3.2.3 to3.2.4 with Joomla Update and Installation method "Write files directly" I get ERROR:
Could not open /home/myuser/public_html/joomla root directory/LICENSE.txt for writing. When I do sudo chgrp -R www-data /home/myuser/public_html/joomla root directory/LICENSE.txt and change permissions to 666 on LICENSE.txt it obviously works for that file. But to make the whole update work I guess I need to run sudo chgrp -R www-data /home/myuser/public_html/joomla root directory/

Is that a security risk to do sudo chgrp -R www-data /home/myuser/public_html/joomla root directory/ ?

I don't have any FTP server (and I don't want to have) so I can only use the direct method.

I use nginx php-fpm Ubuntu 12.04 LEMP

tampe125
Akeeba Staff
Hello,

we can not provide support for Joomla! Update. It's a part of Joomla! and we explicitly state in our support policy we don't provide support for Joomla! itself.
Moreover, you are your own hosting: we can't give you any advice since that would require me giving you assistance in server configuration, and once again this is something we can't do.

I', sorry, but this is an hosting issue with Joomla, it's unrelated with our software.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!