Support

Admin Tools

#19738 Problem with frontend Yootheme gzip

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by renem on Wednesday, 02 April 2014 05:31 CDT

Wednesday, 02 April 2014 04:52 CDT

renem
 Hi,

I'm using Yootheme compression Minify + Data URis + Gzip and with frontend protection.
Lookin with te develope tool from Chrome i get this error: http://www.hondentrainingdickstaal.nl/cache/template/gzip.php?widgetkit-e9801569-2b832087.js 403 (Forbidden) and so.

In the exeprion list i add the cache directory as an exeption (also needed for Widgekit) but the error is not gone.

What to do to make this working?

Kind regards Rene Mulder, MulderMedia.nl

Wednesday, 02 April 2014 05:18 CDT

tampe125
Hello,

please take a look at this page in docs.
I think you should add the cace/template folder inside the option Allow direct access, including .php files, to these directories

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 02 April 2014 05:31 CDT

renem
That did the magic! Verry good support!

Thanxs in advance, Rene Mulder

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!