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#19465 Ticket #19458 closed for wrong reason

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Joomla! version
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PHP version
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Admin Tools version
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Latest post by nicholas on Monday, 10 March 2014 07:48 CDT

Monday, 10 March 2014 06:57 CDT

tabletguy
You closed my ticket #19458 with an explanation of white screens. While I appreciate the explanation, my ticket was not about that.

It's unfortunate that I cannot add on to the ticket because it was closed. If you have a different explanation that DOES allow it to be closed, could you please update that ticket? I hadn't found any other tickets mentioning those error messages, and I have seen them now on THREE updates, and not on TWO other updates.

Thanks

Monday, 10 March 2014 07:48 CDT

nicholas
The 400 error and the blank screen are actually the same problem. As I said, the problem was the removal of Live Update from the latest releases of our software. This is in fact confirmed by the error message you got:

Fatal error: require_once(): Failed opening required 'view.php' (include_path='.:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php') in /home/ahymsinc/public_html/dhyanagurukulam.org/administrator/components/com_admintools/liveupdate/classes/controller.php on line 207

The liveupdate/classes/controller.php inside Admin Tools is the removed Live Update. Ergo, my explanation was spot on. That's why I closed the ticket.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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