I am having a problem which may have an Admin Tools dimension or an Admin Tools solution!
I have a test site test3.sag.org.au which has Community Builder / Community Builder Subs / Virtuemart / Fabrik / DT Registration on it as well as Admin Tools. At the client's request I have recently enabled SSL using a wildcard certificate installed on the server. Basically I set Force SSL in the global configuration | server tab and added the SSL URL to the Live Site variable in the configuration file. I also tried adding (as suggested in one guide) and not adding the following lines to the bottom of the .htaccess file generated by Admin Tools:
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}
The site continues to work fine with SSL except that a critical backend page (Community Builder's User Management screen) then hangs, timing out with a 500 error after 60 sec or so.
I have already sought the support of Community Builder developers and the host's support desk.
Community Builder sees the page as simply a table layout page populated by SQL queries, with nothing (and no redirects) that might be causing the page to hang.
The host support has similarly seen nothing at their end (including in error logs) that explains the behaviour, and adding expanded timeouts etc has not helped.
Today I tried again and this time removed the ,htaccess file entirely, replaced it with the default Joomla .htaccess file, and none of these configurations changed the hanging behaviour.
So this request is to ask whether there is anything you might suggest I should be trying - or if Admin Tools might offer some workaround (such as treating the hanging URL as a non-SSL page - not ideal but better than current situation).
Can PM you admin log in details if you are prepared to look for me.
I have a test site test3.sag.org.au which has Community Builder / Community Builder Subs / Virtuemart / Fabrik / DT Registration on it as well as Admin Tools. At the client's request I have recently enabled SSL using a wildcard certificate installed on the server. Basically I set Force SSL in the global configuration | server tab and added the SSL URL to the Live Site variable in the configuration file. I also tried adding (as suggested in one guide) and not adding the following lines to the bottom of the .htaccess file generated by Admin Tools:
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI}
The site continues to work fine with SSL except that a critical backend page (Community Builder's User Management screen) then hangs, timing out with a 500 error after 60 sec or so.
I have already sought the support of Community Builder developers and the host's support desk.
Community Builder sees the page as simply a table layout page populated by SQL queries, with nothing (and no redirects) that might be causing the page to hang.
The host support has similarly seen nothing at their end (including in error logs) that explains the behaviour, and adding expanded timeouts etc has not helped.
Today I tried again and this time removed the ,htaccess file entirely, replaced it with the default Joomla .htaccess file, and none of these configurations changed the hanging behaviour.
So this request is to ask whether there is anything you might suggest I should be trying - or if Admin Tools might offer some workaround (such as treating the hanging URL as a non-SSL page - not ideal but better than current situation).
Can PM you admin log in details if you are prepared to look for me.
