Admin Tools

#18346 admin tools disappeared after update

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by dlb on Thursday, 28 November 2013 09:56 CST

Wednesday, 27 November 2013 12:56 CST

giesse

Dear friend, I used admintools self-update tool to update to 2.5.10, as suggested. I got no errors. Then I updated akeeba backup as well, with no errors. But admin tools is not more present in the components list, and I cannot use it.
Then I tried to re-install the component after downloaded it from you website. The reinstallation failed with an error.

Which went wrong ? Many thanks in advance

Wednesday, 27 November 2013 18:13 CST

dlb

The reinstall is the normal way to fix the initial problem. What error did you get when you tried to install again? You should not uninstall the component, that will lose all your settings.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 28 November 2013 03:12 CST

giesse

SOLVED ! thank you. I tried once more to reinstall, this time using IE11 (Yesterday I used FF 25 and got an error), and reinstallation went well.

Thursday, 28 November 2013 09:56 CST

dlb

I am glad you got it working!