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Admin Tools

#18016 Can akeeba block authorize.net from connecting

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Thursday, 31 October 2013 12:33 CDT

user73471
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes Googled
Have I searched the tickets before posting? Yes and Google
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.14)
PHP version: (5.4.21)
MySQL version: (5.5.32-cll)
Host: (optional, Arvixe VPS)
Admin Tools version: (2.5.8)

Description of my issue: Is it possible for akeeba to be blocking my site from contacting authorize.net? I have google searched and my error leads me to many sites and akeeba is one.

dlb
You can test this easily enough, just disable Admin Tools temporarily with the instructions here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user73471
Did as asked except my file structure didnt match
plugins/system/admintools/admintools/main.php instead of
plugins/system/admintools/main.php

No change. Thank you though.

dlb
What that proves is that Admin Tools' Web Application Firewall is not blocking access. It could still be blocked by an .htaccess rule, but that is less likely. You can rename your .htaccess file briefly to check that. Note that depending on what is in your .htaccess, your site may not be albe to live without it.

You should rename main.php back to re-enable Admin Tools' WAF.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

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