Support

Admin Tools

#17856 Time in backend

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by dlb on Sunday, 03 November 2013 20:36 CST

user79934
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.27
MySQL version: 5.1.70-cll
Host: (optional, but it helps us help you)
Admin Tools version: 2.5.8
Description of my issue:

There are 3 hours differences between the time zone set in J! configuration and Admin Tools, how to set them equal ?

dlb
The time zone can be set in the J! Global Configuration and can be overridden in the user settings. Admin Tools is picking the time up from Joomla!, the setting has to be in one of those two places.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user79934
The timezone is defined in config, but Admin Tool did not show this time, did because NOW I am unbale to connect in backend however I set this kind of login access since the installation of Admin tools http://www.example.com/administrator?test

dlb
As I said previosly, there are two places where the timezone can be set.

What sort of error are you getting when you try to log into the back end? If you need to temporarily disable Admin Tools, the instructions are here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user79934
Well, both timezomes have been set to Montreal in the user and general config since the installation of J!, and without changing anything the time is correct now!

dlb
My first thought was the change from Daylight Savings Time back to Standard last night, but I can't think of how that could correct a three hour difference. I don't trust problems that fix themselves. If it goes screwy again we'll have to get Nicholas involved.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!