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Admin Tools

#17645 Cannot install admintools

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 25 September 2013 05:52 CDT

Wednesday, 25 September 2013 02:09 CDT

user30015
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes (installations pages
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes (automatic install / manual install...)
Joomla! version: 3.1.5
PHP version: 5.3
MySQL version: 5.0
Host: Godaddy
Admin Tools version: 2.5.8 Pro

Description of my issue:

Hello,

I cannot install ADMINTOOLS neither in automatic mode nor on manual mode,
Automatic mode gives the following msg:

Warning

JFolder::create: Could not create directory Path: /home/content/k/a/d
Warning: Failed to move file!
JFolder: :files: Path is not a folder. Path: /home/content/k/a/d/kadhost/html/tmp/install_52427f67cab9f
JFolder: :folder: Path is not a folder. Path: /home/content/k/a/d/kadhost/html/tmp/install_52427f67cab9f
JFolder: :files: Path is not a folder. Path: /home/content/k/a/d/kadhost/html/tmp/install_52427f67cab9f
JInstaller: :Install: Cannot find Joomla XML setup file
Error
Archive does not exist
JInstaller: :Install: Cannot find XML setup file

in Manual mode (uploading the unzipped files to the TMP directory)
gives the following msg:

Error

Please enter a package directory


I have check in Joomla the permissions it says PHP Config file , logs and Temporary files UNRWITABLE

> I have used Filezilla (FTP) to change permissions from 755 to 777 but unfortunately nothing changed.

Can you please help on the issue ,
Thank you in advance
Kad

Wednesday, 25 September 2013 05:52 CDT

nicholas
The packages of our latest versions of our components are rather big. Since the default maximum upload size on most servers is just 2Mb this may cause an upload error. The best solution is to ask your host to set the following in the server's php.ini:
upload_max_filesize = 10M
post_max_size = 10M


If this is not possible, there's a good chance that the following lines in your .htaccess file may work on most servers:
php_value upload_max_filesize 10M
php_value post_max_size 10M


There is also another alternative, but it won't work on all hosts: installation by URL. Please go to the Download section of our site and select the software and version you want to download. Next to the "Download now" button you will see a link called "DirectLink". Right click on it and select "Copy link address" (the exact phrase depends on the browser, but it should have to do about copying the link or its address / URL / location).

Now go to your site's back-end, Extensions, Extensions Manager and find the Install from URL field. Note: on Joomla! 3.x you have to click on the "Install from URL" tab to see that field. Replace the contents of the "Install URL" field with the contents of your clipboard (the DirectLink URL you copied above) and click on the "Install" button next to this textbox. As long as your server supports installing extensions from URL the installation should go through.

If this still doesn't help you can always follow the manual installation instructions in our troubleshooting documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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