Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.14
PHP version: 5.3.10
MySQL version: 5.5.31
Host: Ubuntu 12.04 virtual server
Admin Tools version: 2.5.8

Description of my issue:
I use the extension Xt_crobjob (also known as JPrc Cronjobs) to run a background process at specific intervals. After upgrading Admin Tools to version 2.5.8, the extension XT_Cronjob does not work any more. If I select the extension from the components menu in Joomla administration the server returns an http error 500:

"The website encountered an error while retrieving https://(web address)/administrator/index.php?option=com_xtcronjob. It may be down for maintenance or configured incorrectly."

I have replicated this in a test environment also and it happens just after upgrading to admin tools 2.5.8. Disabling or uninstalling admin tools does not solve the issue. Also reinstalling xtcronjob both with or without admin tools does not solve the issue either.

Regards,
F Disilvestro

Hi,

Additional information about this issue, after turning on PHP Error Reporting, this is the message I get:

"Fatal error: Access level to XtcronjobToolbar::renderSubmenu() must be public (as in class FOFToolbar) in /var/www/administrator/components/com_xtcronjob/toolbar.php on line 114"

The extension XTcronjob was working without issues before upgrading to Admin Tools 2.5.8

Regards

Another update

I have XT_Cronjob back working after changing line 46 of the file:
"/../../administrator/components/com_xtcronjob/toolbar.php" from "protected function renderSubmenu()" to "public function renderSubmenu()".

I have done this in a test environment and I'm not sure if this change compromises the security or the site or if this is the right approach.

I'll appreciate your comments about this.

Regards,

With this last batch of updates there was a change to the FoF layer. This requires that all Akeeba extensions be updated at the same time. What you are describing could be caused by updating Backup (which would update the FoF layer) and not updating Admin Tools. They all need to be updated at the same time for this update.

Dale

Hi

Thanks for your message. In this case both extensions were updated, Admin Tools to 2.5.8 and akeeba backup to 3.8.1. It seems that this change is impacting also the extension XT_Cronjob (which is from another vendor)

Regards,

It is possible that vendor also uses Nicholas' Framework on Framework (FoF) layer. It is beyond my abilities to figure out if that is true or not. If you could ask the author of XT_Cronjob that may answer the question.

Ok, Thanks, I will check with the author

Thanks,

The author of that extension acknowledged the issue.

regards,