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Admin Tools

#17422 Admin tools pro update fails

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 10 September 2013 14:04 CDT

Tuesday, 10 September 2013 13:07 CDT

syscure
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (3.1.5)
PHP version: (5.4.19 )
MySQL version: (5.4)
Host: (www.dragonboatswindon.org.uk, on 1&1)
Admin Tools version: (2.5.6)

Description of my issue: The admin tool update to the latest version button fails with:-

Warning
JInstaller: :Install: Cannot find XML setup file

and

Message
Invalid package type. The update can not proceed.

the url i have is
https://www.akeebabackup.com/downloads/admin-tools/2-5-7/com_admintools-2-5-7-pro-zip.html?dlid=0ce903550801a8f1c2fae39b4fc58f7a

If downloading manually and installing through extension manager it updates fine. Other extension updates work fine, including the akeeba backup core updates :)

checked my download ID, it's fine.

What next?

Tuesday, 10 September 2013 14:04 CDT

nicholas
The packages of our latest versions of our components are rather big. Since the default maximum upload size on most servers is just 2Mb this may cause an upload error. The best solution is to ask your host to set the following in the server's php.ini:
upload_max_filesize = 10M
post_max_size = 10M


If this is not possible, there's a good chance that the following lines in your .htaccess file may work on most servers:
php_value upload_max_filesize 10M
php_value post_max_size 10M


There is also another alternative, but it won't work on all hosts: installation by URL. Please go to the Download section of our site and select the software and version you want to download. Next to the "Download now" button you will see a link called "DirectLink". Right click on it and select "Copy link address" (the exact phrase depends on the browser, but it should have to do about copying the link or its address / URL / location).

Now go to your site's back-end, Extensions, Extensions Manager and find the Install from URL field. Note: on Joomla! 3.x you have to click on the "Install from URL" tab to see that field. Replace the contents of the "Install URL" field with the contents of your clipboard (the DirectLink URL you copied above) and click on the "Install" button next to this textbox. As long as your server supports installing extensions from URL the installation should go through.

If this still doesn't help you can always follow the manual installation instructions in our troubleshooting documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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