Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla 3.1.5.
PHP version 5.4.3
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue:

Hello,

Before I upgrade, I always check new upgrades using Wampserver.
I wanted to make you aware of a problem I have just encountered.

Prior to upgrading to Akeeba Admin Tools Professional 2.5.7. I had installed:

Akeeba Subscriptions Professional 3.2.0
Akeeba Backup Professional 3.7.10 (2013-06-29)
Admin Tools Professional 2.5.6

After upgrading I could not access Akeeba Subscriptions Professional 3.2.0
back-end component. I just get a white screen (see error screenshot).

In addition, after installing Akeeba Admin Tools Professional 2.5.7. I also got an error message:

Strict standards: Only variables should be assigned by reference
in C:\wamp\www\testing\tmp\com_admintools_update\script.admintools.php on line 1356

I don't know if this is just a problem with my site, or a wider issue.
I can upload the site to a test domain if that helps.

Let me know

Thks
Neil

Unfortunately, since the upgrade. I cannot access Akeeba Subscriptions (see screenshot) component from the back-end. Although I can access Akeeba backup and Admin tools.

I even used kickstart to install the site again (before upgrade), but this time upgraded Akeeba Backup Professional instead. The same happened again. Akeeba Subscriptions worked prior to the upgrade,
but not after (white screen). I'm not sure what to do now?

Neil

Hello again,

I decided to install the latest version of Akeeba Subscriptions, and it worked!
Now I have access again to the component in the back-end.

Problem seemingly resolved.

Neil