Support

Admin Tools

#17336 Blank page after installing Admin Tools#16860

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 05 September 2013 02:22 CDT

Wednesday, 04 September 2013 15:13 CDT

andy777
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? #16860
Joomla! version: 2.5.14
PHP version: 5.3.27
MySQL version: Apache
Host: Gatorhost
Admin Tools version: 2.5.6

Description of my issue:
#16860

I get this error:
Fatal error: Cannot redeclare geoip_load_shared_mem() (previously declared in /home/imper66/public_html/administrator/components/com_admintools/helpers/geoip.php:236) in /home/imper66/public_html/modules/mod_jgeoipfilter/geoip.inc on line 252

it looks like the Jgeofilter Module is conflicting with the Admin tools. I use this module to redirect countries to specific landing pages, and block some countries. Does Admin tools have the same functionality to redirect?

Thanks

Thursday, 05 September 2013 02:22 CDT

nicholas
Please contact the author of the other plugin and let them know if this error message. You can also tell them to do exactly what we are doing, i.e. check if the GeoIP library is already loaded, avoiding to retry loading it in this case.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!