Admin Tools

#16950 Trouble Accessing AdminTools Settings

Posted in ‘Admin Tools for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Admin Tools version

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Latest post by nicholas on Friday, 02 August 2013 01:36 CDT

Friday, 02 August 2013 01:21 CDT

FDigital01

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)

Description of my issue: I am running joomla 2.5.13 and cannot get access to the Admin Tools settings. I can see the control panel but get this message:

You are not authorised to view this resource.

I get this for Akeeba back up as well and the Extension Manager.

I am not able to update from 2.5.13 to 2.5.14

This has just happened.

Friday, 02 August 2013 01:34 CDT

nicholas

This is a Joomla! bug which affects sites using Joomla! 2.5.12 or later. You will have to edit your #__assets table and find the Root Asset record. Set its lft column to 0.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 02 August 2013 01:36 CDT

nicholas

Please also read this official Joomla! forum thread where a core developer responds, so that you don't think that I'm making this up: http://forum.joomla.org/viewtopic.php?f=624&p=3062286 You are the third person in four days to come to me with the same problem.