Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)
Description of my issue:
I am locked out and I used the following and it did not work. This is strange because it has always worked in the past:
The easiest way to work around this issue is using an FTP application or your hosting control panel's File Manager to rename a file.
Go inside the plugins/system/admintools directory on your site. You will see a file named main.php. Rename it to main-disable.php. This will turn disable the Web Application Firewall from executing and you can access your site's back-end again. After you have fixed the cause of your issue remember to rename main-disable.php back to main.php, otherwise your site will remain unprotected!
Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (unknown)
Description of my issue:
I am locked out and I used the following and it did not work. This is strange because it has always worked in the past:
The easiest way to work around this issue is using an FTP application or your hosting control panel's File Manager to rename a file.
Go inside the plugins/system/admintools directory on your site. You will see a file named main.php. Rename it to main-disable.php. This will turn disable the Web Application Firewall from executing and you can access your site's back-end again. After you have fixed the cause of your issue remember to rename main-disable.php back to main.php, otherwise your site will remain unprotected!
