Support

Admin Tools

#16877 Cant download PRO

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by user5613 on Thursday, 25 July 2013 05:34 CDT

user5613
Hi,
Ive just bought the ESSENTIALS bundle but I cannot see admin tools professional in my downloads, i think it maybe because I had a previous subscription which is still active.
DAve

nicholas
Akeeba Staff
Manager
If you find that you cannot download our software and/or you are unable to file a support request please first try to log out then log back in to AkeebaBackup.com. This is required the very first time after you subscribe or renew your subscription due to the way the Joomla! login system and Joomla! access control (ACL) work.

In order to make it easier to find out how to download and install our software, we have written up instructions. They are available by visiting the My, My Instructions menu item from the top of any page of our web site and clicking on "Where are my downloads?". Please note that this link will only work if you are logged in. As noted above, you may have to log out then back in to AkeebaBackup.com.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user5613
Thanks still cant see it on download but the links on instructions page worked.
Thanks!

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