Support

Admin Tools

#16867 All URL redirections disappeared

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by user67498 on Wednesday, 24 July 2013 16:13 CDT

Wednesday, 24 July 2013 15:03 CDT

user67498
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.5.6

Description of my issue:
Hi, all my URL redirections disappeared. I think this happened after the update to the 2.5.6 from 2.5.5.

The links are still working but I can not make any change on them. The URL Redirection page shows "No redirections are specified yet. Use the Add button to create one."

Thanks

Wednesday, 24 July 2013 15:45 CDT

nicholas
The table #__admintools_redirects is not touched on update. It will only be removed (losing all your data) if you uninstall the component.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 24 July 2013 15:51 CDT

user67498
The table is not empty. It has all the links but I can not show them in URL Redirection page in Administrator.

Wednesday, 24 July 2013 16:04 CDT

nicholas
You have either applied filters on the page or you are not in page #1. You can try logging out of your site and then back in.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 24 July 2013 16:13 CDT

user67498
It is OK now. I have changed the -Select State- to Published and back to -Select State-.

Thanks

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!