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#16831 helpers/ip.php line 390

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by moetski on Monday, 22 July 2013 12:27 CDT

Monday, 22 July 2013 11:46 CDT

moetski
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.11
PHP version: (unknown) 5.3...
MySQL version: (unknown)
Host: (optional, but it helps us help you) alwayswebhosting
Admin Tools version: (unknown) tried to upgrade to latest version

Description of my issue:
after clicking on the link from the email sent and updating/upgrading site down, and get the following
helpers/ip.php line 390. I have a restore point previous to this, tried to restore... this did not work either...

I have akeeba and admintools both professional.

Do I have to restore from scratch?
 mona tawadrous
Edited by moetski on 2013-07-22 11:49 CDT

Monday, 22 July 2013 11:54 CDT

nicholas
get the following helpers/ip.php line 390.

This is not an error message. So I have no idea what kind of error you get. I also don't know what you tried to update/upgrade. I also don't know what you mean with "site down". Honestly, it can mean at least 50 different things. Apparently your site is not completely down as you tried to restore to a previous restore point.

Can you please give me some information which will help me understand what you tried to do, what you see on your site and allow me to at least give a moderately educated guess instead of having me resort to outright guesswork which might be completely irrelevant to what is going on with your site?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 22 July 2013 12:27 CDT

moetski
i had site restored. thanks closed
 mona tawadrous

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