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#16669 Installation broken?

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 03 July 2013 11:52 CDT

user74376
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Some
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? Some
Joomla! version: 2.5.11
PHP version: 5.3.22
MySQL version: 5.1.70-cll
Host: SingleHop
Admin Tools version: 2.5.6

Description of my issue:
I believe my installation is somehow broken..These are a few things that I have noticed.

1) IP addresses that are whitelisted can still get blocked and are still required to enter the string (because i have that setup) and when I sign in, it sends me an alert that I signed into the backend as it didn't do that previously.
2)I'm not receiving any emails about the updates. I did the update manually and it failed with a:
J:installer: Install cannot find XML setup files so I reinstalled with the latest version and issue #1 still exists

nicholas
Akeeba Staff
Manager
Regarding 1: Are you sure IP whitelisting is enabled in the WAF Configuration page?

Regarding 2: Have you tried reentering the Download ID, following our instructions?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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