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Admin Tools

#16487 Admin Tools was installed twice

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by user8940 on Friday, 21 June 2013 13:27 CDT

user8940
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes, the following pages: (1) Installing Admin Tools, (2) Admin Tools upgrade and installation issues, and (3) Updating to the latest version.
Have I searched the tickets before posting? Yes. I found the following article "Troubleshooting instructions for February 2013 releases." It seems that it did not addressed my issue.
Have I read the documentation before posting (which pages?)? Yes. I have read the the Admin Tools User Guide.
Joomla! version: 3.1.1
PHP version: 5.23.3
MySQL version: 5.5.23-55 (Database Version)
Host: hostgator.com
Admin Tools version: 2.5.5 Pro

Description of my issue: I had to install twice this extension. The installation process seems to go normal, without any error messages or blank pages. However, after installation, the component is not visible under Components. I had to install it twice and then it appeared under Components. Is this normal?

Best regards,

Aleksandar

nicholas
Akeeba Staff
Manager
Yes it is and we actually document it. This is a known Joomla! issue and doesn't even happen all the time, so it's been impossible to debug and submit a patch to the Joomla! project :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8940
It is good to know that this is a known Joomla issue and not something pecuiliar ro my system. :)

Best regards,

Aleksandar

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