Support

Admin Tools

#16331 Picasa Gallery not display after setting up Admin Tools Pro

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 10 June 2013 03:33 CDT

DingoBlue
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Everything that I think might help
Joomla! version: 2.5.11
PHP version: 5.3.23
MySQL version: 5.1.68
Host: Rochen (MVS)
Admin Tools version: Pro 2.5.11

Description of my issue:
The website www.treesandroots.net has a gallery page. I am using the slideshowfx pro (ver 5.18 - latest) plugin from oopstouch.com to display my Picasa galley. Before installing Admin Tools Pro everything worked fine.

I installed Admin Tools Pro and everything still worked until I started to tighten the configuration (WAF and htaccess). Suddenly I am not getting any images displayed but if I look at the html sources on the displayed webpage http://treesandroots.net/index.php/gallery all of the image links are there.
I have tried totally removing htaccess but without any luck.
Any assistance to identify where I have gone wrong would be appreciated.

Regards

nicholas
Akeeba Staff
Manager
Go to .htaccess Maker and add
plugins/editors/jckeditor/typography/typography2.php

to the "Allow direct access to these files" list. Then click on Save and Create .htaccess.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

DingoBlue
Hi Nicholas,

I did as you asked and ran "save and create htaccess". Also made sure cache was cleared (just in case). No change I am afraid.

nicholas
Akeeba Staff
Manager
Please go to Components, Admin Tools, SEO and LInk Tools and set Combine JavaScript files to No. It seems that there are some scripts on that page which don't like being combines and cause Javascript errors which, in turn, cause your gallery not to appear at all.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

DingoBlue
Hi Nicholas,
That was it - thank you very much.

Great product - thank you very much.
Regards

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!