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#16224 -1 - An error has occurred. Copy failed

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Wednesday, 29 May 2013 01:20 CDT

user68233
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YEs
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? Several related to troubleshooting
Joomla! version: 2.5.10
PHP Version 5.3.20
MySQL version: (5.1.68 )
Host: (67.23.241.235)
Admin Tools version: (2.5.4 Pro)

Description of my issue:

After adding a php.ini file to administrator area to set temp path, setting it via configuration area, setting log path, then manually editing configuration.php I cannot install admin tools pro.

I just get the message:

-1 - An error has occurred. Copy failed

I have logged in via ssh and checked ownership on all public_html/* files as well as the permissions for folders at 755 and files at 644.

No other solutions seem to present themselves. I am sure this is something we have done incorrect since it was installed and now is not showing in admin navigation. i manually uninstalled the files in /components and in /administrator/components as well as dropping the DB tables.

When i run the installation it does load the files onto the server, but it does not build the tables or show in admin area.

Thanks in advance for your help.

nicholas
Akeeba Staff
Manager
The missing tables are a known Joomla! issue. The rest of the problem seem to have to do with the temp directory setting and/or FTP layer on your site. Please consult our installation troubleshooting instructions under "Joomla! 1.6/1.7/2.5 installation problems", "Checking your temporary directory" and "Enable FTP". If all else fails the "Manual installation" instructions on the same page are bound to work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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