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Admin Tools

#15976 AdminTools update - Missing components?

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 01 July 2013 12:07 CDT

slomas
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES
Joomla! version: (2.5.11 Stable)
PHP version: (5.3.16)
MySQL version: (5.0.51a)
Host: (CoLo at SiteGenie)
Admin Tools version: (2.5.4)

Apache 2.2.14

Description of my issue:

Hey Nicholas,
New site another issue...

We updated to the latest version of AdminTools and it seems like we lost some modules in the bargain: WAF and .htaccess maker, for example are missing. Please see screen shots. I can't imagine these have gone away.

Thoughts?

Thanks, SL
Steve Lomas | Idea Mechanic | MojoMediaPros

nicholas
Akeeba Staff
Manager
You have installed Admin Tools Core instead of Admin Tools Professional. Please download the Professional package from our website and install it twice on your site, without trying to uninstall the existing component before each installation. This will re-upgrade your component to the Professional release and you will find all of the missing features.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

slomas
Nicholas

We were having some credential issues this morning; turns out it was a LastPass issue. Please disregard any correspondence we have have sent your way around this.

Thanks, SL
Steve Lomas | Idea Mechanic | MojoMediaPros

nicholas
Akeeba Staff
Manager
OK!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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