Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Installation, upgrade and update troubleshooting for Akeeba Backup, Admin Tools and other software

Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Installation
Joomla! version: 2.5.11
PHP version: 5.2.23
MySQL version: 5.5.23-55
Host: Hostgator
Admin Tools version: 2.5.3

Description of my issue:

I have Akeeba Backup Pro installed. I can install and use Admin Tools Core just fine. When I install Admin Tools Pro, when I click on the menu item in the Joomla Administrator panel, I get an error that says

403 - An error has occurred.
Access forbidden
Return to Control Panel

I uninstall Admin Tools Pro, install Admin Tools Core and everything works fine again. I see ticket items about getting this error when managing users aftr installin Admin Tools Pro, but nothing about not being able to launch Admin Tools Pro.

Any suggestions where I can look for some kind of conflict? I've used Admin Tools Pro on other installations of Joomla just fine.

Thanks,
Tom

No, my account is Super User. I also tried the account created during installation with same results.

I also see I need to correct version of PHP I have. Is 5.3.23. Mis-typed that last night.

What access does "Pro" need that "Core" does not? I do not get the error when using "Core".

Thanks,
Tom

That worked. Thank you.

You can mark that one as a known fix now - whatever it was. ;-)

Thanks again.
Tom