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Admin Tools

#15932 Can't use LIve Update to upgrade Admin Tools Pro to 2.5.4

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 30 April 2013 04:34 CDT

user74884
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3
MySQL version: 5.0
Host: GoDaddy
Admin Tools version: 2.5.3

Description of my issue:

When I start the live update I immediately get the message:

"JInstaller: :Install: Cannot find XML setup file"

A restore point is then created, then I get the error message:

"Invalid package type. The update can not proceed."

And the update, of course, is not performed.

nicholas
Akeeba Staff
Manager
Due to a bug on our site it is very likely that the Download ID you had been given and entered on your site is wrong. Please follow the instructions to re-enter your Download ID. Also don't forget the last bit which asks you to press the "Refresh update information" button. If you skip that last step your update will still fail, even if you have given the correct Download ID.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user74884
Thank you. That now works, and the update completes sucessfully

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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