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Admin Tools

#15926 Internal Server Error after installing admin tools pro

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Monday, 29 April 2013 08:38 CDT

Monday, 29 April 2013 08:15 CDT

Sidiropoulos
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes / All
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? Yes / All
Joomla! version: (2.5.9)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: (many!)

Description of my issue:
After successful install of admin tools pro i get an internal (500) server error when i try to open it from the components menu....
I tried three different versions 2.2.0 pro, 2.2.5-pro, 2.2.10-pro - i cant put newer because my php version doesn't allow it.
I tried also the core version and it runs perfect.
It is Joomla 2.5.9 i didn't update it and i didn't update any component-module-plugin...
If i extract my website in my computer (local server) the admin tools running also perfect!
If the problem is my server php version, why i get this error and not the usual OUTDATED PHP VERSION???
Can i do something for recover this problem?

Monday, 29 April 2013 08:19 CDT

Sidiropoulos
The same version of admin tools running perfect in the same server (different websites)...

Monday, 29 April 2013 08:20 CDT

nicholas
First try to uninstall Admin Tools. I will then proceed assuming that you have PHP 5.2.7 or later. Earlier versions do not work with Admin Tools, at all.

Extract Admin Tools Professional 2.4.4 ZIP package. You will find a directory named fof in the extracted files. Keep it.

Connect to your site by FTP. Delete the libraries/fof directory. Upload the fof directory you extracted above into the libraries directory.

Now go to your site's back-end and install Admin Tools Professional 2.4.4.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 29 April 2013 08:30 CDT

Sidiropoulos
Yes it works!
Thank you very much!

Monday, 29 April 2013 08:38 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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