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Admin Tools

#15897 Admin Tools Update 2.5.4 (Cannot find XML setup file; Invalid package type)

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Friday, 26 April 2013 11:53 CDT

Friday, 26 April 2013 07:15 CDT

user30917
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.10
PHP version: 5.3.17
MySQL version: (unknown)
Host: hosting.com
Admin Tools version: 2.5.3

Description of my issue:
Attempt to upgrade to Admin Tools 2.5.4 gives me errors.
The process show's this message : "JInstaller: :Install: Cannot find XML setup file"
Then runs backup. Upon backup completion I get this message: "Invalid package type. The update can not proceed."

Tried it on another site with hostgator hosting and gets the same error.

Can you please look into it for me? Thanks.

Friday, 26 April 2013 07:28 CDT

tampe125
Hi,

are you trying to update using Live Update?
Most likely you have entered the wrong Download ID. Please go to our site, choose My Instructions and follow the instructions to verify and, if needed, change the Download ID to the correct one.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 26 April 2013 07:36 CDT

user30917
Yes, I am trying to use Live Update.

I copied and pasted my Download ID from the Akeeba site without spaces and still gets the same error.

Can you please check my account for me then?

Thanks.

Friday, 26 April 2013 09:39 CDT

nicholas
Can you please try clicking on the "Refresh update information" button first? When the page reloads, the download ID inside the Direct download URL displayed in Live Update should be the same as the one you see in AkeebaBackup.com. Then you can use the Update button to update the component.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 26 April 2013 11:37 CDT

user30917
Working now. Thanks.

Friday, 26 April 2013 11:53 CDT

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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